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Internet Outage: Call, data services restored to 90% – NCC



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The Nigerian Communications Commission has announced that voice, and data services affected by undersea cable cuts which created internet outages in Nigeria and some Sub Saharan African countries have been restored.

Reuben Muoka, NCC’s Director of Public Affairs in a statement issued on Monday said internet services have now been restored to approximately 90 per cent of their peak utilisation capacities.

“Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to approximately 90% of their peak utilisation capacities.

“All operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90% of their peak utilisation capacities.

“Mobile Network Operators have assured the commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.

“We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts.” The statement reads.

Recall that major cuts to the undersea cable supplying broadband Internet connectivity to Nigeria and countries in the West African sub-region forced many banks and other financial institutions, as well as telecom companies and allied firms, to scale down their operations.

Commending the telcos, Globacom, West Indian Ocean Cable Company, MTN, and MainOne, for demonstrating commendable selfless collaboration to mitigate the impact of the outage, Minister for Communication and Digital Economy, Bosun Tijani said submarine cable cut, while disruptive, are proving to be a catalyst for resilience and growth in our digital economy.