The artificial intelligence (AI)-powered credit platform designed by VeendHQ, Vida AI, has been used to recoup about N69 million from a N172.5 million portfolio of loans that were more than 90 days overdue.
This feat was achieved through the platform in a pilot that highlights the growing role of technology in loan recovery and portfolio management.
VeendHQ disclosed that the pilot delivered a 40 per cent recovery rate on the overdue loan portfolio, boasting that this significantly outperformed traditional recovery benchmarks, where a 5 per cent recovery rate on a similar loan book would amount to about N8.6 million.
This achievement comes at a time when lenders are under increasing pressure to improve recovery outcomes while managing the cost, reputational risk, and operational burden associated with overdue loans.
For many credit providers, the challenge is no longer only how quickly loans can be approved, but how effectively repayment can be monitored and delinquent loans can be recovered after disbursement.
VeendHQ said the pilot demonstrates how Vida AI can support lenders beyond credit assessment, extending into repayment monitoring, collections, and recovery.
“Credit access is only one side of lending. The bigger challenge for many lenders is what happens after disbursement.
“Vida AI helps lenders make smarter decisions across the credit lifecycle, from approval to repayment and recovery,” the chief executive of VeendHQ, Mr Olufemi Olanipekun, stated.
VeendHQ said Vida AI’s recovery workflow enables lenders to upload overdue loan records, verify borrower information, assess repayment capacity, and trigger automated recovery actions. This gives lenders better visibility after disbursement and allows recovery teams to prioritise overdue portfolios more effectively.
“If lenders cannot recover efficiently, they become more conservative with lending. That affects consumers, small businesses, and the wider credit market. Better recovery infrastructure gives lenders more confidence to lend, manage risk, and keep credit flowing,” Mr Olanipekun added.
VeendHQ, a Nigerian fintech company building digital credit infrastructure, developed Vida AI as an AI -powered platform for lenders, merchants, and financial institutions. The platform supports credit assessment, identity verification, repayment collections, and loan management workflows.
With the recovery pilot, the company is positioning Vida AI beyond loan origination, as a tool for lenders seeking to improve repayment performance and manage overdue portfolios more efficiently.